How to Place an Order
Email First! Because my inventory changes daily, please place your order via email and PLEASE include your shipping address with your order inquiry. I will confirm if I still have the items you want in stock, and will confirm the total amount due, including shipping. I cannot confirm the total amount due until I have your shipping address.
Payments: I accept personal checks and money orders payable to Stan Tillotson and sent to me at 3272 NW 3rd Avenue, Fort Lauderdale FL 33309-6002. Money orders expedite your shipment; the Post Office sells them for 90 cents (up to $500). I also accept credit cards and electronic checks online through PayPal (see below).
Quality Products: Unless otherwise specified, all items are first quality, mint condition, and returnable within 10 days for a full refund of the purchase price if you are unsatisfied for any reason.
Shipping: Please include your shipping address with ALL ordering inquiries. I charge a flat $9 per order (not per item!) for shipping, handling and insurance via UPS (United Parcel Service) Ground within the contiguous 48 United States. If you are located outside this area or cannot receive UPS shipments (such as Post Office Boxes and APO addresses), please ask about additinal shipping and insurance charges that may apply. For information about international shipping, CLICK HERE.
Florida residents only: Please add 6% Florida sales tax to all orders shipped to a Florida address. Florida dealers must provide a signed Florida Resale Certificate before being exempted from this requirement. No sales tax is due on any shipment to an address outside of Florida.
Email me at stan@tillotson.com with any questions or for details of ordering. Thanks for looking!
PayPal: I accept credit and debit card payments through PayPal online services, whose parent company is now traded on the New York Stock Exchange. You do not need to open a PayPal account to pay me by credit card; just request that I send you a PayPal invoice and you can make a one-time credit card payment. You pay no fee to PayPal to use this service, and the amount shows up on your credit card statement as a merchant charge, NOT a cash advance. On their website, you can read about their security measures and see the glowing write-up they received in the Wall Street Journal. I personally think that giving them your credit card information is safer than giving it to me (their on-line security is better), but, if you feel uncomfortable using them, you can always mail me a check. PayPal payments are essentially instantaneous and therefore allow same day shipping. Click on: http://www.paypal.com
Special Orders: I am happy to special order items that are still available new from the Royal Copenhagen, usually at a discount of 30% below Manufacturer's Suggested Retail Price (MSRP). These items will be brand new, first quality, and mint condition. Returns MUST be pre-authorized, and are subject to a 20% restocking fee. In the (unlikely) event that an item is damaged in transit, the damaged item will be picked up by the carrier and a replacement item will be provided.
E-mail me at stan@tillotson.com or Return to Stan's Porcelain Home Page
PLEASE include your UPS shipping address (home or work; no P.O. Boxes) in your FIRST email; I cannot confirm the final price of any item until I know where it is being sent.